Frequently Asked Questions
Many of your inquiries can be answered by referring to our Frequently Asked Questions (FAQ).
Health & Safety at Pechanga Resort Casino
Masks are not required, however, guests are welcome to wear approved
facial masks as they choose. Complimentary disposable masks are
available to all casino and hotel guests at each Pechanga entrance.
Please ask a safety officer to provide you with one.
Face coverings with valves, vents, bandanas and gaiters are not approved facial coverings in accordance with CDC guidelines.
Face coverings with valves, vents, bandanas and gaiters are not approved facial coverings in accordance with CDC guidelines.
All of Pechanga’s common areas and high traffic areas such as hotel
lobby, elevators, escalators, slot machines and other areas are
regularly cleaned and sanitized around the clock. Our specialized
environmental services staff use only hospital grade cleansers and
disinfectants.
Following a guest’s departure, each room is methodically cleaned,
sanitized and disinfected using hospital grade cleansers that meet EPA
standards. All linens are laundered at a temperature of 165° Fahrenheit.
The World Health Organization recommends water temperatures above 140°
Fahrenheit to kill viruses.
Yes, Pechanga valet is now available, click here to learn more about our valet services.