Pechanga Covid-19 Update: As of Feb. 15, 2022, face masks are not required for fully vaccinated guests. Learn More
Pechanga Resort & Casino

Hotel Guest Information

We thank you for your interest in staying with us at Pechanga Resort Casino. The safety of our guests, Team Members, the Pechanga Tribe and our community is and always has been our top priority. We strive to do all we can at Pechanga to make your experience with us the best, and safest, each and every time.

Please make note of these important changes and enhancements you may notice during your next visit. Thank you for choosing to stay with us at Pechanga Resort Casino.


Valet Service
At this time, valet service is not available. Guests may use the complimentary self-parking in the North Parking Garage off of Pechanga Parkway, or in the East Parking Garage off of Pechanga Resort Drive.
Should you need assistance from your car to hotel check in, please call (877) 711-2946.

Face Coverings
Consistent with CDC guidelines, vaccinated Pechanga do not need to wear facemasks inside. We kindly ask unvaccinated guests to continue the use of face masks.

Guest Check In
Guests will check in at the hotel front desk in the hotel lobby.


Cleaning, Sanitizing, Disinfecting
Following a guest’s departure, each room is again methodically cleaned, sanitized and disinfected using hospital grade cleansers that meet EPA standards against COVID-19. All paper products such as magazines and note pads, ad cubes, bibles, as well as pens, have been removed from hotel rooms. All glassware and mugs have been removed and replaced with individually wrapped cups.

Housekeeping strictly follows the California Hotel Lodging Association (CHLA) guidelines on the Clean and Safe checklist. In addition, Pechanga utilizes Electrostatic Disinfecting Sprayers throughout all Guest Rooms and Public Areas of the Hotel.

Room Service
Room service is available 24-hours a day. You can find the selections via your in-room television on Pechanga Dining Channel 3.

Extra Pillows, Blankets
The extra pillows and blankets you may be used to seeing in your hotel room closet have been removed at Pechanga. We are happy to provide them to you upon request.

Housekeeping Service
Housekeeping will not automatically perform stayover or turndown service at this time. Should a guest request housekeeping service, guests must be out of the room before the housekeeping service begins.

Hotel Elevators
Pechanga Environmental Sanitation Team Members will clean and sanitize the elevators and button panels regularly.


Restaurants and Bars
Some of Pechanga’s restaurant and bar choices are not available at this time. Please refer to the EAT page on for more information.

Guests wishing to dine at the Great Oak Steakhouse, Paisano’s Italian or Umi Sushi & Oyster Bar should make prior reservations either over the phone (951-770-8507 for Great Oak Steakhouse – 951-770-8506 for Paisano’s – 951-770-8504 for Umi) or via

Walk-up guests at Blazing Noodles, Pechanga Café, Bamboo, 1882 Cantina and Journey’s End will be put on a waitlist and will be sent a text message when their tables are available.

List of Amenities Not Currently Open

Bingo Pechanga Poker Business Center
Motor Coach    

Have a question not covered above? Please call us at (877) 711-2946 or email us at

Thank you and we look forward to seeing you soon.